All paper towel dispensers are the same, right? Well, not really. From the customization options to the lifetime cost savings, the difference between proprietary and universal dispensers may surprise you. 

If you're searching for a standard universal dispenser, the Boardwalk hands-free mechanical dispenser is a great option since it has hands-free capabilities and automatic mechanical cutting.

In this review, we'll discuss third-party information and our own product knowledge to help you decide if the Boardwalk dispenser is the best option for you and your business. 

Specs of the Boardwalk Mechanical Dispenser

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Let's take a look at the product details and dimensions of the Boardwalk dispenser before we dive in:

  • Length: 16.25"
  • Height: 10.25"
  • Width: 13.25"
  • Depth: 10.25"
  • Weight: 7.25"
  • Material(s): Plastic
  • Capacity: One 8-inch diameter roll
  • Color: Black
  • For Roll Size: 8"

Key Features of the Boardwalk Mechanical Dispenser

Hands-Free Capabilities

With its hands-free design, the Boardwalk towel dispenser provides easy and convenient access to paper towels. It also minimizes cross-contamination to limit the spread of germs throughout your office.

Does Not Require Batteries

The Boardwalk dispenser doesn't use any batteries. Instead, it has a replaceable drive module. 

Automatic Mechanical Cutting

The automatic mechanical cutting function creates 11" portions of paper towels so your patrons have plenty to dry their hands with. 

Pros of the Boardwalk Mechanical Dispenser

Quality

Typically, universal dispensers are low in quality. With its hands-free features and automatic mechanical cutting, the Boardwalk is higher quality than other universal dispensers on the market. 

Promotes Proper Hygiene

Although it's a manual dispenser, the Boardwalk dispenser has hands-free capabilities that reduce cross-contamination in your office.

Instead of directly touching the machine to dispense towels, a small portion of the towel will stick out of the machine. You can pull on the towel and it will dispense for you. When you pull it off, a new towel will take its place. 

Uses Inexpensive Paper Towels

If you want to save money on paper towels, there are affordable options from several manufacturers you can use. However, these towels are usually low in quality, which is why they're so cheap.

Cons of the Boardwalk Mechanical Dispenser

Initial Installation Costs

Unlike proprietary dispensers, universal dispensers are not distributed to customers for free. You'll have to pay for the Boardwalk dispenser, installation, its paper towels, and any future refills.

Only Available in Black

The Boardwalk dispenser is only available in black. If your existing dispensers are a different color, you should consider another option if you want everything to match. 

No Warranty

Unfortunately, the Boardwalk dispenser doesn't have a warranty of any kind. If a dispenser breaks, you'll have to pay for a replacement, which can add up if you have to replace several at once.

Lack of Adjustments

As a universal dispenser, The Boardwalk dispenser doesn't offer any adjustments. Without features such as the stub roll function, it creates unnecessary towel waste.

This waste leads to leftover towel rolls being left out on the bathroom counter, which leads to contamination because people have to touch them. 

More Paper Towel Refills

The Boardwalk dispenser can only use paper towel rolls up to 800 feet in length, resulting in more frequent towel refills. 

Cost

Despite a list price of $144, these dispensers usually sell for $67 apiece while their proprietary counterparts are often free. 

Is the Boardwalk Mechanical Dispenser Right for You?

If you're still unsure about the Boardwalk hands-free mechanical dispenser, you should consider its customization options and the size of your business.

The Boardwalk dispenser has limited customization options. It can't be recessed into a stainless-steel wall unit and it's only available in black. The overall quality of the towels is good, but they only come in brown.

Ultimately, the Boardwalk dispenser is a better option for small businesses and low-traffic restroom facilities. If you work in an office with only one or two bathrooms, it'll probably work for you.

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Andrew Stephens

Written by Andrew Stephens